ShadiKiShopping — A Brand by Ridhimandco Pvt Ltd
Last Updated: 22 October 2026
1. Introduction
Welcome to ShadiKiShopping.
This Shipping & Delivery Policy explains how we collect, prepare, pack, and deliver orders placed through our website, WhatsApp, or telephone.
ShadiKiShopping is a brand owned and operated by Ridhimandco Pvt Ltd. We coordinate with suppliers and manage the collection, preparation, and shipment of products for our customers.
By placing an order, you acknowledge this policy, subject to your rights under applicable law.
2. Delivery Locations
Our initial delivery service focuses on Telangana, India.
We plan to expand delivery services to other parts of India as our operations grow. Orders outside our current service area will be accepted only after we confirm that delivery is available for the requested destination.
Delivery availability may depend on the product, destination, courier service, and other practical requirements.
Please confirm your delivery location with our team before completing payment.
3. Order Confirmation and Processing
Before processing an order, we confirm product availability with the relevant suppliers.
We then communicate the final product prices, applicable delivery charges, and other order details to the customer.
Once the customer approves the details and completes the required payment, we proceed with order coordination and preparation.
Order processing begins after the necessary confirmations and payment verification are complete.
4. Product Collection and Preparation
ShadiKiShopping follows a coordinated collection and packing process to help prepare orders for shipment.
Our process generally includes the following steps:
Step 1: Product Availability Confirmation
We contact suppliers to confirm the availability and details of the requested products.
Step 2: Product Collection
After availability is confirmed and the order is ready to proceed, our team coordinates with suppliers and collects the required products.
Step 3: Product Sorting
Our team sorts the collected products into suitable categories, such as clothing, jewellery, plastic items, glass items, and other wedding essentials.
Step 4: Protective Packing
Products are arranged into separate cartons according to their category, size, fragility, and packaging requirements.
Glass items and other sensitive products receive appropriate protective packing to help reduce the risk of damage during handling and transportation.
Step 5: Shipment Preparation
After sorting and packing are completed, the order is prepared for dispatch through a suitable delivery partner or courier service.
We aim to organise products carefully and use appropriate packaging for the items being shipped.
5. Estimated Delivery Time
Our estimated delivery time is within approximately 7 days after product availability and order details have been finalised, payment has been verified, and the order is ready for processing.
This is an estimate, not a guaranteed delivery date. Actual delivery may vary depending on supplier coordination, product collection, packing requirements, destination, courier availability, and circumstances beyond our reasonable control.
If we become aware of a significant delay, we will inform the customer and provide an update.
If an order cannot be fulfilled, we will contact the customer and provide an appropriate remedy, including any refund required by applicable law.
6. Shipping and Delivery Charges
Delivery charges are confirmed with the customer before payment.
The applicable charge may depend on factors such as:
- Delivery destination.
- Number and size of cartons.
- Total order weight.
- Fragile or special packaging requirements.
- Courier or delivery partner charges.
- Other relevant shipping requirements.
Any applicable delivery or packaging charge will be communicated before the customer confirms the final payment.
We will not treat an undisclosed additional charge as accepted by the customer.
7. Shipping Methods
Depending on the destination, product type, order size, and availability, we may use third-party courier services, local delivery partners, or other suitable delivery arrangements.
The shipping method will be selected according to the requirements of the order.
We aim to use suitable packaging and delivery arrangements to help ensure products reach customers in good condition.
8. Order Tracking
Where the courier or delivery partner provides tracking details, we will share those details with the customer when they become available.
Tracking availability may vary depending on the delivery method.
If tracking information is unavailable, customers may contact our support team for an update on their order.
9. Customer Responsibilities
Customers must provide accurate and complete delivery information, including:
- Full recipient name.
- Complete delivery address and PIN code.
- Active contact number.
- Any additional delivery instructions reasonably required.
Please review your delivery information carefully before confirming the order.
Incorrect or incomplete information may delay delivery or prevent successful delivery.
If a delivery attempt fails because the customer provided an incorrect address, the recipient is unavailable, or delivery information is incomplete, we will review the situation and communicate the available options.
Any applicable re-delivery charge will be disclosed before it is charged and will be subject to applicable law.
10. Delays and Delivery Updates
We make reasonable efforts to process and dispatch orders promptly.
However, delays may occur due to:
- Supplier availability or collection delays.
- Additional packing requirements for fragile items.
- Courier or transportation disruptions.
- Weather conditions or public emergencies.
- Incorrect delivery information.
- Other circumstances affecting fulfilment or transportation.
If we become aware of a significant delay, we will inform the customer and share an update where possible.
If a delay results in an order not being fulfilled, we will work with the customer to resolve the matter in accordance with applicable law.
11. Damaged Products During Delivery
We take care when sorting and packing products, particularly glass items and other fragile products.
If an item arrives damaged, customers should contact us within 24 hours of delivery, preferably, so we can investigate promptly.
Please provide:
- Order number or order reference.
- Clear photographs of the damaged product.
- Photographs of the shipping carton and packaging.
- An unboxing video, wherever available.
- A brief description of the issue.
Please retain the item and its packaging until we advise you on the next steps.
Where damage is verified, we generally aim to arrange a replacement of the same product, subject to availability and applicable law.
If the same product is unavailable or another remedy is legally required, we will discuss the available resolution with the customer.
For verified seller-side issues, we will arrange or pay reasonable return-shipping costs where appropriate and required by applicable law.
Please also refer to our Cancellations, Returns & Refunds Policy for the complete procedure.
12. Unavailable Products and Incomplete Orders
Product availability may change during supplier coordination.
If an item becomes unavailable or we cannot fulfil an order as agreed, we will contact the customer before making any changes.
We will not substitute a product without the customer’s agreement where consent is required.
If the order cannot be fulfilled, we will provide an appropriate remedy, including a refund where required by applicable law.
If a customer receives a missing item or an incomplete order, they should contact our support team promptly with the order details and available supporting evidence.
13. Delivery Confirmation
Delivery may be confirmed through information provided by the courier, delivery partner, or other available delivery records.
Customers should inspect their package upon receipt where reasonably possible.
If any visible damage, missing item, or delivery issue is identified, please contact us promptly.
Receiving a package does not remove any legal rights relating to defective, damaged, incorrect, or non-compliant products.
14. Contact and Customer Support
For shipping enquiries, delivery updates, damaged products, or order-related assistance, please contact us.
Brand: ShadiKiShopping
Legal Operator: Ridhimandco Pvt Ltd
Email: support@shadikishopping.co.in
Website: https://shadikishopping.com
Business Location: Hyderabad, Telangana, India
Customer Support Phone/WhatsApp: [Insert official customer-support number]
Registered Office Address: [Insert the company’s official registered office address]
Please include your order reference and registered contact details when contacting us so we can assist you efficiently.
15. Policy Updates
We may update this Shipping & Delivery Policy to reflect changes in our delivery services, fulfilment procedures, business operations, or legal obligations.
The latest version will be published on this page with the applicable revision date. Any changes will be subject to applicable law and will not remove rights customers are legally entitled to exercise.
16. Applicable Law
This policy is governed by the laws of India, including applicable consumer-protection and e-commerce requirements.
Nothing in this policy limits a customer’s statutory rights or their right to approach a competent consumer dispute redressal authority or other forum available under applicable law.
ShadiKiShopping — A brand by Ridhimandco Pvt Ltd.