ShadiKiShopping
A Brand by Ridhimandco Pvt Ltd
Last Updated: 22 October 2026
1. Introduction
Welcome to ShadiKiShopping, accessible at https://shadikishopping.com.
ShadiKiShopping is a wedding-shopping brand owned and operated by Ridhimandco Pvt Ltd, a company incorporated in India. These Terms & Conditions govern your access to and use of our website, products, order services, and customer-support channels.
By accessing our website, contacting us to place an order, or purchasing a product through our available ordering channels, you agree to these Terms & Conditions and the policies referenced herein, subject to applicable law.
Please read these terms carefully before placing an order. If you do not agree with them, please discontinue use of our services.
2. About ShadiKiShopping
ShadiKiShopping is an online shopping platform focused on wedding essentials, bridal accessories, traditional products, and items for occasions such as Mangni, Haldi, Nikah, and Walima.
We coordinate with suppliers to source products and facilitate customer orders. Product availability, pricing, delivery arrangements, and fulfilment are confirmed as part of the ordering process.
Our services are initially intended for customers in Telangana, India. Orders for other locations may be accepted in the future or on a case-by-case basis, subject to our confirmed delivery coverage.
3. Eligibility to Use Our Services
By using our website or placing an order, you confirm that:
- You are legally capable of entering into a binding agreement under applicable Indian law.
- The information you provide is accurate, complete, and up to date.
- You are placing an order for lawful purposes.
- You will not misuse our website or attempt to disrupt its operation.
Where a person places an order on behalf of another individual, that person is responsible for providing accurate order and delivery information.
4. Products and Product Information
We aim to provide accurate product descriptions, photographs, prices, and other relevant information.
However, certain products are sourced through suppliers, and minor variations may occur in colour, packaging, appearance, texture, or presentation because of photography, screen settings, manufacturer changes, or supplier packaging.
Such variations do not excuse a product being materially different from its description or agreed specifications.
Product listings may change, and a product displayed on the website may not always be available for immediate fulfilment.
We reserve the right to correct genuine listing errors, update product information, and discontinue products, subject to applicable law and our obligations regarding confirmed orders.
5. Product Availability and Order Confirmation
Placing an enquiry or submitting an order request does not necessarily mean that the order has been finally accepted.
Before confirming an order, we may need to check with our suppliers regarding:
- Product availability and quantity.
- Final product pricing.
- Applicable delivery, packaging, and other disclosed charges.
- Estimated delivery arrangements.
- Any relevant product specifications or order requirements.
We will communicate the applicable details through the available contact channel.
An order will be treated as confirmed when the final order details have been communicated, the customer has expressly agreed to proceed, and the required payment has been received or otherwise confirmed, subject to any additional confirmation we communicate.
If a product becomes unavailable or we cannot fulfil a proposed order, we will inform the customer and address any payment already received in accordance with applicable law.
6. Pricing, Taxes and Other Charges
The final payable amount will be confirmed before payment.
Depending on the order, the amount may include:
- Product price.
- Applicable delivery charges.
- Packaging or handling charges, where applicable and disclosed.
- Applicable taxes and other legally chargeable amounts.
We will communicate the total amount and any relevant charge breakdown before asking you to complete payment.
No additional charge should be treated as agreed unless it has been appropriately disclosed and accepted, subject to applicable law.
If a genuine pricing or listing error is identified before an order is confirmed, we may contact you to clarify the correct price. You may choose whether to proceed at the corrected price. Any payment already made will be handled in accordance with applicable law.
7. Payment Terms
We may offer UPI, bank transfer, or other online payment methods communicated during the ordering process.
Our standard process is:
- We confirm product availability and order details.
- We communicate the final product price and applicable charges.
- You review and agree to the final amount.
- You complete the required payment using an available payment method.
- We verify payment and proceed with order coordination.
Please pay only through the payment details or methods officially communicated by ShadiKiShopping.
Customers should retain their payment confirmation or transaction reference until the order is completed.
An order will not normally proceed to fulfilment until the required payment is verified. If a payment is deducted but the transaction fails or the order cannot be fulfilled, the matter will be investigated and any amount refundable under applicable law will be processed accordingly.
We do not guarantee that every payment method will be available for every order.
8. Order Cancellation
If you need to cancel an order, contact us as soon as possible at support@shadikishopping.co.in or through the official contact channel used to place your order.
Cancellation requests will be considered according to the order status, whether sourcing or preparation has begun, and any applicable legal requirements.
Orders that have already been sourced, prepared, packed, dispatched, or specially arranged may not be eligible for cancellation for reasons of convenience or change of mind, where such restrictions are legally permissible.
We will communicate the applicable cancellation outcome to the customer.
If ShadiKiShopping cancels an order or cannot fulfil it after receiving payment, any refund or other remedy required under applicable law will be provided.
Nothing in this section excludes any cancellation or refund rights that cannot lawfully be restricted.
9. Returns, Replacements and Refunds
Our policy is to prioritise replacement for products that are verified to have arrived damaged, subject to product availability and applicable law.
9.1 Change-of-Mind Returns
We generally do not accept returns simply because a customer changes their mind, orders the wrong item, or no longer wants a product, where such a restriction is legally permissible.
Customers should carefully review the product description, quantity, specifications, and final order amount before confirming a purchase.
9.2 Damaged Products
If an item arrives damaged, please contact us as soon as reasonably possible, preferably within 48 hours of delivery.
Please provide:
- Your order reference or transaction details.
- Clear photographs or videos showing the damage.
- Photographs of the product packaging, where relevant.
- A brief description of the issue.
We may request additional information or coordinate an inspection to verify the claim.
Where a damage claim is verified, we will generally seek to arrange a replacement, subject to availability and applicable law. If a replacement is unavailable or another remedy is legally required, we will provide the remedy required by applicable law.
Please retain the product and its packaging until we have advised you on the next steps.
9.3 Incorrect, Defective or Misdescribed Products
If you receive an incorrect product, a defective product, a product materially different from what was agreed, or another product-related issue covered by applicable law, contact us with the relevant details.
We will investigate the issue and provide an appropriate remedy as required by law.
9.4 Refund Policy
We do not offer routine refunds for change-of-mind requests where legally permissible. However, this does not mean that all refunds are prohibited.
Refunds will be provided where required by applicable law or where we determine that a refund is the appropriate remedy for an order we cannot fulfil or a verified issue.
Approved refunds will be processed through the original payment method where reasonably possible, or through another mutually agreed lawful method. Processing time may depend on the payment provider or bank.
Nothing in this policy limits mandatory consumer rights.
10. Delivery and Shipping
Our initial delivery focus is Telangana, India. Delivery to other locations will be offered only when we confirm that the destination is serviceable.
Delivery arrangements may depend on product availability, supplier coordination, order preparation, courier availability, the customer’s location, and other relevant circumstances.
Any estimated delivery date or timeframe communicated to the customer is an estimate unless expressly confirmed otherwise.
Customers are responsible for providing a complete and accurate delivery address, contact number, and other information reasonably required for delivery.
Delays may occur because of courier disruptions, weather, public restrictions, supplier issues, or other circumstances beyond our reasonable control. We will make reasonable efforts to communicate material delays and provide appropriate remedies where required by law.
Applicable delivery charges will be communicated before payment.
11. Customer Responsibilities
Customers agree to:
- Provide accurate contact, payment, and delivery details.
- Review the final order details before confirming.
- Make payment using an authorised payment method.
- Cooperate reasonably with delivery and product-issue resolution.
- Use our website and services lawfully.
- Refrain from fraudulent orders, abusive conduct, or attempts to misuse our services.
We may investigate suspected fraud or misuse and take proportionate action permitted by law.
12. Supplier Coordination and Fulfilment
ShadiKiShopping coordinates with suppliers to source products and arrange order fulfilment. Product availability and sourcing timelines may depend on supplier confirmation.
We aim to communicate relevant information clearly and coordinate orders responsibly. However, supplier sourcing does not remove our obligations to customers under applicable law.
If a supplier cannot fulfil a confirmed order, we will inform the customer and take appropriate steps to address the order, including any refund or other remedy required by law.
13. Intellectual Property
Unless otherwise stated, the website’s branding, text, graphics, design elements, logos, and original content are owned by or lawfully used by Ridhimandco Pvt Ltd or the relevant rights holders.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit our protected content without prior written permission, except where permitted by law.
Product photographs, trademarks, and other materials belonging to third parties remain subject to their respective owners’ rights.
14. Website Availability and Acceptable Use
We aim to keep our website available and functional but do not guarantee uninterrupted or error-free operation.
We may update, maintain, modify, suspend, or discontinue website features where reasonably necessary, subject to applicable law and existing customer obligations.
You must not attempt to gain unauthorised access to our systems, introduce malicious code, interfere with website operations, or use our website for unlawful purposes.
15. Third-Party Services and Links
Our website or order process may use third-party payment providers, courier services, analytics tools, communication platforms, or external websites.
Those services may be governed by their own terms and privacy policies. We are not responsible for the independent operation of third-party websites or services, except to the extent responsibility applies under law.
Where third-party services are involved in processing your order, we will handle relevant information in accordance with our Privacy Policy and applicable legal requirements.
16. Privacy and Personal Information
We may collect and use customer information necessary to respond to enquiries, confirm orders, process payments, coordinate suppliers, arrange delivery, provide customer support, prevent fraud, and meet legal obligations.
Information may be received through our website, WhatsApp, telephone, or other official communication channels.
Our handling of personal information is explained in the ShadiKiShopping Privacy Policy, available on our website.
Please review that policy to understand how your information is collected, used, shared, and protected.
17. Limitation of Liability
To the extent permitted by applicable law, ShadiKiShopping will not be responsible for indirect or consequential losses arising from temporary website unavailability, third-party service interruptions, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory consumer protections and applicable remedies relating to defective goods, misleading representations, or failure to fulfil confirmed orders.
18. Force Majeure
Where performance is delayed or prevented by circumstances beyond our reasonable control—including natural disasters, severe weather, public emergencies, government restrictions, transport disruptions, or major technology failures—we will make reasonable efforts to communicate the situation and minimise its impact.
This clause does not remove any refund, delivery, or other obligation that remains applicable under law.
19. Complaints and Grievance Redressal
We aim to address customer concerns fairly and promptly.
For product enquiries, order issues, payment concerns, delivery problems, or complaints, contact:
Brand: ShadiKiShopping
Legal Operator: Ridhimandco Pvt Ltd
Email: support@shadikishopping.co.in
Website: https://shadikishopping.com
Business Location: Hyderabad, Telangana, India
Registered Office Address: 1-5-1117/31/3, Annapurna Apartments, Alwals Hills, Old alwal, Secunderabad – 500010.
Customer Care / Grievance Contact: Managing Director: +91 91600 19994
Please include your order reference, contact details, and a clear description of the issue so we can investigate it efficiently.
We will acknowledge and address complaints within the timeframes required by applicable law. Where required, we will provide a complaint reference or ticket number and communicate the progress of the complaint.
20. Governing Law and Disputes
These Terms & Conditions are governed by the laws of India.
Disputes will be addressed through good-faith communication where possible. Nothing in these terms prevents a consumer from exercising any statutory right to approach a competent consumer dispute redressal authority or other forum available under applicable law.
Any jurisdiction clause will operate subject to applicable law and the jurisdiction of competent courts or authorities.
21. Changes to These Terms
We may update these Terms & Conditions when our business processes, services, or legal obligations change.
The revised version will be published on this page with an updated revision date. Changes will apply prospectively to the extent permitted by law and will not remove rights that have already accrued to customers under applicable law.
We encourage customers to review this page periodically.
22. Contact Us
If you have questions about these Terms & Conditions, please contact us:
ShadiKiShopping — A Brand by Ridhimandco Pvt Ltd
Website: https://shadikishopping.com
Email: support@shadikishopping.co.in
Location: Hyderabad, Telangana, India
Thank you for choosing ShadiKiShopping for your wedding-shopping needs.